Shipping
A: Currently, we offer shipping to the UK, USA, Australia and Canada. If you’re in one of these countries, we can deliver our shirts to your doorstep.
A: Shipping costs vary based on the destination and shipping method. We offer free standard shipping on orders over $75 within the United States and over £50 within the UK. For international orders, please check our Shipping Policy for more details.
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the courier’s site.
Payments
A: No, you can checkout as a guest. However, creating an account allows you to track orders, save your shipping information for faster checkout, and receive updates on new products and promotions.
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Google Pay.
A: Absolutely. We use industry-standard encryption technologies to ensure your payment information is secure and protected during transactions.
Returns
A: We want you to be completely satisfied with your purchase. If you’re not happy with your item, you can return it within 30 days of delivery for a refund or exchange. Items must be in their original condition, unworn, and with tags attached. Please see our Return Policy for more information.
A: To start a return or exchange, please contact our customer service team at info@shirtsacrossthepond.com with your order number and details about the item you wish to return. We will provide you with a return authorization and instructions on how to proceed.
A: For returns due to defects or errors on our part, we will cover the return shipping costs. For other returns, the customer is responsible for return shipping fees.
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